Quality Assurance

Technology - London, UK

Ref: 127Wednesday 22 September 2021


Role: Quality Assurance (QA) Manager

Location: London

Salary: £45k - £50k

Purpose of the role: Quality Assurance (QA) Manager

Ownership of end-to-end quality in a digital squad. Ensures all guidelines are adhered to throughout the end-to-end execution. Overall responsibility for low defect rates and high quality of execution.


Key Responsibilities: Quality Assurance (QA) Manager

Quality Assurance:

  1. Reviews all documentation provided to or created by the squad.
  2. Collaborates with the product owner to define acceptance criteria up front, clarify scope and create/socialize a test plan with appropriate test cases.
  3. Responsible for test execution using a variety of techniques including static, integration, system, and acceptance testing.
  4. Identify issues during testing and collaborate with other squad team members i.e., content editor, UXD and developers to resolve.
  5. Inspire and motivate the squad to be passionate about quality.
  6. Educate and engage other team members in testing to improve the velocity of the squad

Agile working:

  1. Experience of working in scrum

Key Relationships:

Digital, IT and Propositions- Customer Experience


Experience, Knowledge & Expertise – Essential: Quality Assurance (QA) Manager

Demonstrable knowledge, skills, and experience in the Quality assurance discipline

A proactive approach to strategically managing quality.

Proven delivery experience in a complex IT environment with a high volume of change.

Ability to engage squad in quality assurance execution.

General experience of working in a digital function with a good understanding of common technology.

Experience of working in scrum.

Proven ability to manage multiple projects and deliveries simultaneously.

An accomplished, credible, and respected professional with well-developed stakeholder management, communication, influencing, and negotiation skills gained in a complex organisation.

Thorough understanding of iterative development, incremental delivery, and software development processes/lifecycle.

Collaborative working style with a clear and relentless focus on delivering outcomes.